For many travellers, airport staff can determine whether a journey begins smoothly or with frustration. From check-in counters and security points to immigration desks, information booths and boarding gates, the quality of frontline service can shape the entire airport experience.
Cape Town international airport
Kigali International Airport
Addis Ababa Bole International Airport (Addis Ababa, Ethiopia)
Marrakesh Menara Airport (Marrakech, Morocco)
King Shaka International Airport (DUR), Durban, South Africa. Photo credit: King Shaka International Twitter
Mohammed V International Airport (CMN), Casablanca, Morocco via skytraxratings.com
O.R. Tambo International Airport (Johannesburg, South Africa)
Sir Seewoosagur Ramgoolam International Airport (MRU), Mauritius via blog.aci.aero
Jomo Kenyatta International Airport (Nairobi, Kenya)
Cairo International Airport (Cairo, Egypt)
Accra International Airport via facebook.com/ghanaairports

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